Privacy statement

v 1.2
Last updated 2017-07-04

Introduction

KINFO is committed to the protection of your privacy. By using the KINFO website, mobile application and services (the “Service”) we need to collect certain information in order to provide the best possible experience. The intention of this Privacy Policy is to clearly describe what, when and how we collect this information as well as how we intend to use and share it with others. We take privacy very seriously and have made an effort trying to make this document as clear as possible and easy to understand. By accessing or using the Service, you consent to the principles for collection and usage of information as described in this privacy statement.

Information we collect

Information collected from visitors

When you use the service we will automatically collect some information from you. The information that is automatically collected is for example but not limited to your (Internet Protocol) IP address, browser-type, device type, unique identifier for the device you are using, addresses and websites which linked you to the website, activities and interactions performed on the website.

Information collected through correspondence

When corresponding with us via email we may collect personal information about you contained within and associated with the correspondence. We may also automatically collect information whether a message is opened, forwarded or clicked on.

Information collected when signing up

When registering and adding a brokerage account we may collect additional personal information. Through our service providers we collect information about investments such as account balances, transactions and positions. We may also collect additional information related to your investment profile such as your goals, investment time-frame, preferred strategies and any other relevant information related to your investments.

How we collect your personal information

Log Files

When you use the Service, our servers automatically record certain information in server logs. These server logs may include information such as your web request, Internet Protocol (“IP”) address, browser type, referring / exit pages and URLs, number of clicks and how you interact with links on the Service, domain names, landing pages, pages viewed, mobile carrier, and other such information. Log files help us to monitor, analyze, improve and maintain the Service and to diagnose and fix any Service-related issues.

Device Identifiers.

When you access the Service using a mobile device, we collect specific device information contained in your mobile device’s “device identifier.” This device identifier includes information such as the type of device you are using, its operating system, and mobile network information, which may include your mobile phone number. We may associate this device identifier with your Service account and will use data associated with your device identifier to customize our Services to your device and to analyze any device-related issues.

Location Information

We may collect and process information about the location of the device from which you are accessing the Service. Location data may convey information about how you browse the Service and may be used in conjunction with personally identifiable information. You can disable location based services in settings associated with the Service; however please be aware that some features of the Service may not function properly if location services are turned off.

ClearGIFs (Web Beacons)

Clear gifs (also known as web beacons) are used in combination with cookies to help Site operators understand how visitors interact with their websites. A clear gif is typically a transparent graphic image (usually 1 pixel x 1 pixel) that is placed on a site. The use of a clear gif allows the Site to measure the actions of the visitor opening the page that contains the clear gif. We may utilize clear gifs to measure visitor behaviour, to help us improve visitor experience, and to manage site content. We may use clear gifs on this Site, in our e-mails, in our advertisements on other web sites, or in our advertisements.

How we use your personal information

KINFO uses your personal information for a variety of purposes, in addition to the scenarios described in other sections of this policy we may use your personal information to:
  • Help you efficiently access information after you sign in
  • Provide tailored content in the platform
  • Test and monitor the effectiveness of the Service
  • Monitor metrics such as trades, positions, profile visits and demographic patterns
  • Provide personalized content to you and other members of the community which may include third party ads
  • to communicate with you for Service-related or research purposes including via emails, notifications, text messages, or other messages, which you agree to receive
  • to communicate with you, either directly or through one of our partners, for marketing and promotional purposes via emails, notifications, or other messages, consistent with the choices you have made to opt-in & out of these communications
  • Remember information so you don´t have to enter it again after you signed in

Information you share

Profile information

KINFO is as social platform that offers many ways for users to contribute, find and share content. Parts of the service can be either public, private or dependent on if you share the same information using a connected brokerage account for example. When signing up, your username, city and profile picture will always be publicly available. There are no requirements to have your real name as username, nor a picture of yourself as profile picture.

When signing up, parts of your profile will be public, however you can at any time-point change your profile to private under settings. Please note that this setting may affect the functionality of some platform services such as widgets. Some parts of the platform are designed to share information only to users who share the same information. This applies to certain parts of account data such as position allocation.

We may use your public information to promote the Service and to help others find you either through the service or other integrated social platforms. You will always have the option to opt-out of promotion by setting your profile as non-public under profile settings.

Activities

We may share information about your activities such as trades, posts & comments with other members of the community who choose to follow you.

Information we share

We will not rent or sell your information to any third party without your consent, except as stated in this policy.

Service providers

We may share your information as well as information from tools like cookies, log files, and device identifiers and location data, with third-party organisations that help us provide the Service to you. Our Service Providers will be given access to your information as is reasonably necessary to provide the Service under reasonable confidentiality terms.

Strategic partners

We may also share certain information such as cookie data with chosen strategic partners. This information would allow us to deliver tailored third party content that we believe will be of most interest to you.

We may remove parts of data that can identify you and share anonymized data with other parties. We may also combine your information with other information in a way that it is no longer associated with you and share that aggregated information.

Other sharing

In addition to the above, we may also share your information with third parties for these limited purposes:
  • to allow a merger, acquisition, or sale of all or a portion of our assets
  • to respond to legal process (e.g., a court order or subpoena), if we believe in good faith that it is necessary to do so; to comply with requirements of mandatory applicable law; to protect the safety of any person; to protect the rights and property of KINFO, including to enforce the Terms and Conditions of Use and any other terms that you have agreed to; and to address fraud, security, or technical issues
  • to academic researchers for purposes including statistical analysis and academic study, but only in a de-identified format
  • to publish de-identified or aggregate information about the use of the Service

Choice and opting out

We may periodically send you service-related alerts, weekly summaries, notifications, newsletters, promotions, or other information via email and text or push messages to your connected devices. You may choose to stop receiving alerts, summaries, newsletters and promotions by indicating your preference in your account profile or settings. You will not be able to opt-out of any service-related or critical alerts.

Please note that certain service-related messages that we send are necessary for the proper functioning and use of the Service and you may not have the ability to opt-out of those messages

How we protect your personal data

At KINFO we take security very seriously to protect your personal information. We take precautions to maintain the security, confidentiality, and integrity of the information we collect at this site. Such measures include access controls designed to limit access to the information to the extent necessary to accomplish our mission. We also employ various security technologies to protect the information stored on our systems.

Children

KINFO is not directed to individuals under 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us at support@gokinfo.com. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information.

Changes to our Privacy Statement

This Privacy Policy may change from time to time. We will post any Privacy Policy changes and, if the changes are substantial, we will provide you notice via our service or by some other means, such as via email. Each version of this Privacy Policy will be identified at the top of the page by its effective date.

All services are operated and provided by KINFO AB, Nybrogatan 75A, 114 40 Stockholm, Sweden. If you have any questions about these Terms, please contact us at support@gokinfo.com.